Verified
Team was professional and car was pristine. Handover ran 10 minutes late but ops team communicated well.
Ava Williams
Ferrari 296 GTB
Mayfair, London
Client Reviews & Testimonials
Real experiences from drivers who have trusted LuxuryCarHire.Club with their supercar hire. From wedding arrivals to milestone celebrations, discover why clients return time and again.
Verified Reviews
Every review below is pulled from our live database and shown exactly as submitted.
Team was professional and car was pristine. Handover ran 10 minutes late but ops team communicated well.
Ava Williams
Ferrari 296 GTB
Mayfair, London
Car was spotless and the team handled our Heathrow timings perfectly.
Ava Williams
Bentley Bentayga Azure
Manchester Piccadilly
Hiring Guide
When researching luxury car hire companies, genuine reviews reveal more than star ratings. Here's what experienced hirers recommend checking before booking:
Look for mentions of cleanliness, maintenance standards, and presentation on delivery. Reputable supercar hire companies ensure vehicles arrive immaculately detailed inside and out. Watch for reviews mentioning 'dirty', 'worn', or 'tired' interiors – these are warning signs.
Quality reviews often highlight clear communication throughout the booking process. Check whether reviewers mention timely responses, clear instructions, and a single point of contact. Poor communication before the hire typically indicates poor service during it.
The handover experience sets the tone for your entire hire. Look for reviews describing professional delivery staff, thorough vehicle orientations, and punctual collection. This is where luxury car hire companies differentiate themselves from standard rental agencies.
Genuine reviews often mention whether the final price matched the quote. Red flags include hidden fees, unexpected charges, or deposits that were difficult to recover. Trustworthy companies provide clear, itemised quotes with no surprises.
Even the best companies occasionally face issues. What matters is how they respond. Look for reviews mentioning how problems were handled – swift resolution and genuine care indicate a company worth trusting with your special occasion.
Buyer Beware
Our team monitors the industry closely. These warning signs in reviews should prompt caution:
Reviews mentioning that the delivered car looked different from website photos suggest misleading marketing or inconsistent fleet standards.
Multiple reviews mentioning delayed deposit returns or disputed damage claims indicate potential issues with a company's integrity or processes.
Being given a different vehicle than booked without prior agreement is a serious concern. Reputable companies communicate any changes well in advance.
Reviews describing unanswered calls or emails during the hire period suggest inadequate support infrastructure. In supercar hire, 24/7 availability should be standard.
Our Promise
Every review matters to us. Here's what we promise – and what our reviews consistently confirm:
Every vehicle is professionally detailed before delivery. Interior, exterior, wheels, glass – everything is checked to our exacting standards.
Your quote is your final price. No hidden fees, no surprise extras, no last-minute charges. We include comprehensive insurance and breakdown cover as standard.
Our concierge team operates 06:00-23:00 GMT, seven days a week. One WhatsApp thread for everything – real humans on every message, not chatbots or call centres.
Our delivery specialists take time to ensure you are completely comfortable with the vehicle. Full orientation, all controls explained, questions answered.
Self-Drive Specialist
Comprehensive Coverage
Frequently Asked Questions
Common questions about how to evaluate luxury car hire companies and our review policy.
Look for specific details in reviews – vehicle names, dates, locations, and particular staff members mentioned. Generic praise without specifics may indicate fake reviews. At LuxuryCarHire.Club, all our reviews come from verified clients who have completed a booking with us. We display reviews transparently, including any constructive feedback we receive.
Quality supercar hire companies typically maintain consistently positive feedback. More important than the overall rating is the consistency of reviews and how the company responds to any negative feedback. A company that addresses concerns professionally demonstrates integrity.
A complete absence of any critical feedback can be a red flag – it may suggest reviews are curated or fake. Authentic companies receive occasional constructive criticism and address it professionally. We publish all genuine reviews, including those with suggestions for improvement, and we always respond to feedback.
Join Our Clients
Join the hundreds of satisfied clients who have trusted LuxuryCarHire.Club with their special occasions. Whether it's a wedding, anniversary, milestone celebration, or simply fulfilling a dream – we're ready when you are.
Perhaps the strongest indicator: do reviewers mention returning? Supercar hire is a relationship business. Companies that earn repeat bookings have proven their worth. Look for phrases like 'booked again', 'third time hiring', or 'wouldn't go anywhere else'.
Aggressive insurance upselling or mandatory extras added at collection are tactics used by less reputable operators. Quality companies include comprehensive coverage in their quotes.
Your security deposit is returned within 5 working days of the vehicle's return, provided there are no issues. Clear, documented processes protect both parties.
The vehicle you book is the vehicle you receive. If for any unforeseen reason we cannot provide your booked car, we offer a full refund or a free upgrade. No substitutions without your agreement.
Data Protection Compliant
PCI DSS Compliant
Recent reviews (within the last 6-12 months) are important as they reflect current service standards and fleet condition. A company with only old reviews may have changed ownership, standards, or staff. We encourage all our clients to leave reviews and consistently receive fresh feedback.
Yes, we maintain profiles on independent platforms where clients can leave reviews. We never incentivise feedback or remove negative comments. Our reputation is built on genuine client experiences and transparent responses.
Every review on our site comes from a verified client who has completed a booking. We display the vehicle hired, occasion, and location to provide context. We never edit reviews (beyond removing personally identifiable information) and we respond to all feedback – positive and constructive.
While we cannot share client contact details for privacy reasons, we can provide case studies of similar bookings to yours. For significant hires such as weddings or corporate events, we can often arrange a video call with our concierge team to discuss your specific requirements and answer any questions.
After every completed hire, we send an email inviting clients to share their experience. Reviews are submitted through a secure form and published after verification. We never offer discounts or incentives for reviews – every testimonial is freely given by clients who genuinely wish to share their experience.
Based on 7 verified reviews