“From the first enquiry to handing the keys back, every detail was perfect. The car arrived immaculately presented and the handover was calm and professional.”
James H.
Ferrari 488 Spider · Wedding Day
London
Client Reviews & Testimonials
Real experiences from drivers who have trusted LuxuryCarHire.Club with their supercar hire. From wedding arrivals to milestone celebrations, discover why clients return time and again.
Featured Reviews
These verified testimonials represent a selection of recent experiences from clients across the UK.
“From the first enquiry to handing the keys back, every detail was perfect. The car arrived immaculately presented and the handover was calm and professional.”
James H.
Ferrari 488 Spider · Wedding Day
London
“The team went above and beyond. They even suggested a scenic route through the Peak District that made the experience unforgettable.”
Sarah M.
Lamborghini Huracán EVO · 40th Birthday
Manchester
“As a car enthusiast, I've hired from several companies. LuxuryCarHire.Club is in a different league – the car quality, communication, and overall experience are unmatched.”
David R.
McLaren 720S · Weekend Experience
Birmingham
“We drove the NC500 in a Porsche 911 Turbo S. The team handled everything, including suggesting the best driving roads and overnight stops.”
Emma & Tom K.
Porsche 911 Turbo S · Anniversary Road Trip
Edinburgh
“Professional, discreet, and flawless execution. The Bentley made exactly the impression we needed for our client meeting.”
Michael C.
Bentley Continental GT · Corporate Event
Leeds
Hiring Guide
When researching luxury car hire companies, genuine reviews reveal more than star ratings. Here's what experienced hirers recommend checking before booking:
Look for mentions of cleanliness, maintenance standards, and presentation on delivery. Reputable prestige car hire companies ensure vehicles arrive immaculately detailed inside and out. Watch for reviews mentioning 'dirty', 'worn', or 'tired' interiors – these are warning signs.
Quality reviews often highlight clear communication throughout the booking process. Check whether reviewers mention timely responses, clear instructions, and a single point of contact. Poor communication before the hire typically indicates poor service during it.
The handover experience sets the tone for your entire hire. Look for reviews describing professional delivery staff, thorough vehicle orientations, and punctual collection. This is where prestige car hire companies differentiate themselves from standard rental agencies.
Genuine reviews often mention whether the final price matched the quote. Red flags include hidden fees, unexpected charges, or deposits that were difficult to recover. Trustworthy companies provide clear, itemised quotes with no surprises.
Even the best companies occasionally face issues. What matters is how they respond. Look for reviews mentioning how problems were handled – swift resolution and genuine care indicate a company worth trusting with your special occasion.
Perhaps the strongest indicator: do reviewers mention returning? Prestige car hire is a relationship business. Companies that earn repeat bookings have proven their worth. Look for phrases like 'booked again', 'third time hiring', or 'wouldn't go anywhere else'.
Buyer Beware
Our team monitors the industry closely. These warning signs in reviews should prompt caution:
Reviews mentioning that the delivered car looked different from website photos suggest misleading marketing or inconsistent fleet standards.
Multiple reviews mentioning delayed deposit returns or disputed damage claims indicate potential issues with a company's integrity or processes.
Being given a different vehicle than booked without prior agreement is a serious concern. Reputable companies communicate any changes well in advance.
Reviews describing unanswered calls or emails during the hire period suggest inadequate support infrastructure. In prestige car hire, 24/7 availability should be standard.
Aggressive insurance upselling or mandatory extras added at collection are tactics used by less reputable operators. Quality companies include comprehensive coverage in their quotes.
Our Promise
Every review matters to us. Here's what we promise – and what our reviews consistently confirm:
Every vehicle is professionally detailed before delivery. Interior, exterior, wheels, glass – everything is checked to our exacting standards.
Your quote is your final price. No hidden fees, no surprise extras, no last-minute charges. We include comprehensive insurance and breakdown cover as standard.
Our concierge team operates 06:00-23:00 GMT, seven days a week. One WhatsApp thread for everything – real humans on every message, not chatbots or call centres.
Our delivery specialists take time to ensure you are completely comfortable with the vehicle. Full orientation, all controls explained, questions answered.
Your security deposit is returned within 5 working days of the vehicle's return, provided there are no issues. Clear, documented processes protect both parties.
The vehicle you book is the vehicle you receive. If for any unforeseen reason we cannot provide your booked car, we offer a full refund or a free upgrade. No substitutions without your agreement.
More Reviews
A broader selection of recent reviews from verified clients across the UK.
We celebrated our 25th wedding anniversary with a weekend in the Cotswolds. The Aston Martin DB11 was delivered to The Langham at precisely 10am – not a minute early or late. The handover was smooth and professional, and the car was absolutely immaculate. The drive through the Cotswolds was everything we'd hoped for. Collection from our hotel in Chipping Campden was equally seamless. This is how prestige car hire should be done.
Richard L.
Aston Martin DB11 · Anniversary Weekend
London
May 2024
My parents surprised me with a Ferrari Roma hire to celebrate my PhD graduation. I've always dreamed of driving a Ferrari, and this experience exceeded every expectation. The team made everything easy – they even coordinated with our photographer for shots at Clifton Suspension Bridge. The car was pristine, and I felt completely confident after the thorough handover. A memory I'll treasure forever.
Sophie T.
Ferrari Roma · Graduation Celebration
Bristol
Jul 2024
We hired the Rolls-Royce Ghost for our wedding at Loseley Park in Surrey. From the moment we enquired, the team understood exactly what we needed. They coordinated timings with our venue, ensured the car was perfectly positioned for photographs, and our driver (yes, we opted for the chauffeur option for the day) was impeccable. The car itself was breathtaking – guests are still talking about it. Worth every penny for the most important day of our lives.
Andrew & Claire W.
Rolls-Royce Ghost · Wedding
Surrey
Jun 2024
We needed something special for a family holiday to the Lake District – something that could handle the miles comfortably but still feel like an event. The Lamborghini Urus was perfect. Delivered to our home in Newcastle, spotlessly clean, with plenty of room for luggage. The drive over to Windermere was a joy – the kids were thrilled, and it handled the winding lake roads beautifully. A fantastic family memory created.
Chris M.
Lamborghini Urus · Family Holiday
Newcastle
Aug 2024
I needed a prestige vehicle for a week of client meetings across the South East. The Porsche Taycan Turbo S was ideal – silent, sophisticated, and made exactly the right impression. The team even arranged for my hotel to have a charging point available. Communication throughout was excellent, and the car performed flawlessly. I've since recommended LuxuryCarHire.Club to several colleagues.
Daniel J.
Porsche Taycan Turbo S · Business Trip
Oxford
Sept 2024
My partner secretly arranged the Mercedes-AMG GT for my 50th birthday. The team delivered it to our hotel in Cheshire, beautifully presented with a ribbon, and captured my reaction on their phone. The two days that followed were magical – driving through the Welsh mountains, stopping for lunch at country pubs, feeling like a teenager again. The service from start to finish was impeccable. This is now an annual tradition.
Victoria P.
Mercedes-AMG GT · 50th Birthday
Cheshire
Apr 2024
We hired the Bentley Flying Spur for our golden wedding anniversary. At 73, I thought my days of exciting cars were behind me – this experience proved me wonderfully wrong. The team were patient and understanding, never making us feel rushed during the handover. The car was comfortable enough for our arthritis but still made us feel special. Driving through Devon, revisiting places from our honeymoon 50 years ago, was deeply moving. Thank you for making us feel young again.
Robert & Helen K.
Bentley Flying Spur · Golden Wedding Anniversary
Devon
Mar 2024
I've wanted to drive a Ferrari since I was 8 years old. Forty years later, I finally made it happen. The F8 Tributo was everything I'd dreamed of and more. The team made me feel like I was the most important customer they had – patient during the handover, available when I had questions, and genuinely pleased to hear how much I enjoyed the experience. The car was in immaculate condition, and the three days I had it were pure joy. Thank you for making a childhood dream come true.
Marcus T.
Ferrari F8 Tributo · Dream Car Experience
Glasgow
Oct 2024
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Based on 127 verified reviews
Frequently Asked Questions
Common questions about how to evaluate luxury car hire companies and our review policy.
Look for specific details in reviews – vehicle names, dates, locations, and particular staff members mentioned. Generic praise without specifics may indicate fake reviews. At LuxuryCarHire.Club, all our reviews come from verified clients who have completed a booking with us. We display reviews transparently, including any constructive feedback we receive.
Quality prestige car hire companies typically maintain ratings of 4.5 stars or above. More important than the overall rating is the consistency of reviews and how the company responds to any negative feedback. A company that addresses concerns professionally demonstrates integrity. Our current rating is 4.9/5 from over 127 verified reviews.
A complete absence of any critical feedback can be a red flag – it may suggest reviews are curated or fake. Authentic companies receive occasional constructive criticism and address it professionally. We publish all genuine reviews, including those with suggestions for improvement, and we always respond to feedback.
Recent reviews (within the last 6-12 months) are important as they reflect current service standards and fleet condition. A company with only old reviews may have changed ownership, standards, or staff. We encourage all our clients to leave reviews and consistently receive fresh feedback.
Yes, we maintain profiles on Google Business and other platforms where clients can leave independent reviews. We never incentivise reviews or remove negative feedback. Our reputation is built on genuine client experiences, and we are proud of our consistent ratings across all platforms.
Every review on our site comes from a verified client who has completed a booking. We display the vehicle hired, occasion, and location to provide context. We never edit reviews (beyond removing personally identifiable information) and we respond to all feedback – positive and constructive.
While we cannot share client contact details for privacy reasons, we can provide case studies of similar bookings to yours. For significant hires such as weddings or corporate events, we can often arrange a video call with our concierge team to discuss your specific requirements and answer any questions.
After every completed hire, we send an email inviting clients to share their experience. Reviews are submitted through a secure form and published after verification. We never offer discounts or incentives for reviews – every testimonial is freely given by clients who genuinely wish to share their experience.
Join Our Clients
Join the hundreds of satisfied clients who have trusted LuxuryCarHire.Club with their special occasions. Whether it's a wedding, anniversary, milestone celebration, or simply fulfilling a dream – we're ready when you are.