Accessibility Statement

LuxuryCarHire.Club Limited is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

LuxuryCarHire.Club is partially conformant with WCAG 2.1 Level AA. "Partially conformant" means that some parts of the content do not fully conform to the accessibility standard.

Measures to Support Accessibility

LuxuryCarHire.Club takes the following measures to ensure accessibility of our website:

  • Include accessibility as part of our mission statement.
  • Integrate accessibility into our development and content creation processes.
  • Provide ongoing accessibility training for our team.
  • Test with assistive technologies including screen readers and keyboard navigation.
  • Employ formal accessibility quality assurance methods.
  • Conduct regular accessibility audits and usability testing.

Compatibility with Browsers and Assistive Technology

LuxuryCarHire.Club is designed to be compatible with the following assistive technologies:

  • Screen readers (NVDA, JAWS, VoiceOver, TalkBack)
  • Screen magnification software (ZoomText, Windows Magnifier)
  • Speech recognition software (Dragon NaturallySpeaking)
  • Keyboard-only navigation
  • Browser zoom up to 200%

Our website is tested with recent versions of Google Chrome, Mozilla Firefox, Apple Safari, and Microsoft Edge on desktop and mobile devices.

Technical Specifications

Accessibility of LuxuryCarHire.Club relies on the following technologies to work with your web browser and any assistive technologies or plugins installed:

  • HTML5
  • WAI-ARIA (Accessible Rich Internet Applications)
  • CSS (Cascading Style Sheets)
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Known Limitations

Despite our best efforts to ensure accessibility, there may be some limitations. Below is a description of known issues and our plans to address them:

Interactive Vehicle Gallery

  • Issue: Some vehicle image carousels may not provide adequate keyboard navigation.
  • Standard: WCAG 2.1 Success Criterion 2.1.1 (Keyboard) Level A
  • Plan: We are implementing enhanced keyboard controls for all image galleries (target: Q2 2025).
  • Workaround: Contact our concierge team for detailed vehicle specifications and images.

Third-Party Content

  • Issue: Embedded maps and payment processing widgets are provided by third-party services and may have accessibility limitations.
  • Standard: WCAG 2.1 Success Criterion 4.1.2 (Name, Role, Value) Level A
  • Plan: We are working with providers to improve accessibility of embedded content.
  • Workaround: Contact our concierge team for alternative booking methods.

PDF Documents

  • Issue: Some older PDF documents (pre-2023) may not be fully accessible with screen readers.
  • Standard: WCAG 2.1 Success Criterion 1.3.1 (Info and Relationships) Level A
  • Plan: We are systematically remediating older documents and ensuring all new PDFs are accessible.
  • Workaround: Request an accessible alternative format by emailing concierge@luxurycarhire.club.

Accessibility Features

LuxuryCarHire.Club includes the following accessibility features:

Navigation

  • Clear and consistent navigation structure throughout the site
  • Skip links to bypass repetitive navigation
  • Keyboard navigation support for all interactive elements
  • Focus indicators that meet WCAG 2.1 contrast requirements
  • Logical tab order throughout the interface

Content

  • Alternative text for all meaningful images
  • Descriptive link text (no "click here" links)
  • Clear headings and semantic HTML structure
  • Sufficient colour contrast (minimum 4.5:1 for normal text, 3:1 for large text)
  • Text that can be resized up to 200% without loss of functionality
  • Content that doesn't rely on colour alone to convey information

Forms

  • Clear labels for all form fields
  • Inline error messages associated with form fields
  • Descriptive error messages with suggestions for correction
  • Form validation that's accessible to screen readers

Media

  • Captions for pre-recorded video content (where applicable)
  • Transcripts for audio content
  • Controls to pause, stop, or adjust volume
  • No auto-playing audio that lasts more than 3 seconds

Assessment Approach

LuxuryCarHire.Club assessed the accessibility of this website through the following methods:

  • Self-evaluation using automated accessibility testing tools (axe DevTools, WAVE)
  • Manual testing with screen readers (NVDA, VoiceOver)
  • Keyboard-only navigation testing
  • Colour contrast analysis
  • Internal quality assurance review
  • Ongoing monitoring through our development and deployment pipeline

Feedback and Contact Information

We welcome your feedback on the accessibility of LuxuryCarHire.Club. Please let us know if you encounter accessibility barriers:

Contact Details

Phone:
+44 7736 770764 (06:00–23:00 GMT daily)
Postal Address:
LuxuryCarHire.Club Limited
Accessibility Coordinator
[Address to be provided]

We aim to respond to accessibility feedback within 3 business days.

Formal Complaints

If you are not satisfied with how we respond to your accessibility concerns, you have the right to contact:

Statement Updates

This accessibility statement was created on 2 December 2025. It was last reviewed on 2 December 2025.

This statement will be reviewed regularly and updated as necessary to reflect changes to the website and our accessibility efforts.

Legal Framework

This accessibility statement applies to the website at luxurycarhire.club.

We are committed to complying with the Equality Act 2010 and the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (as applicable).

Additional Resources

For more information about web accessibility, please visit:

Our Commitment

LuxuryCarHire.Club is committed to ensuring that our luxury vehicle hire services are accessible to everyone. We believe that exceptional experiences should be available to all, regardless of ability. We will continue to improve the accessibility of our digital services and physical experiences.

If you require assistance or have suggestions for improvement, our concierge team is available 06:00–23:00 GMT daily at +44 7736 770764.

This statement applies to content published on luxurycarhire.club. Third-party services accessed through our website may have different accessibility policies.